POLICIES

About Us:

Old Pine Furnishings is a manufacturer of custom furniture and a direct importer of antiques & quality reproductions for the home and garden. We are a leading designer of eco-friendly and environmentally sustainable furniture from reclaimed timbers. We work with retailers, interior designers, studios, set designers, landscape architects and contractors to create unique and original interior and exterior spaces.

In addition to our custom furniture, we wholesale antique rustic furniture and vintage accessories .We travel the countryside’s of Europe and Asia looking for these unique items. We have found antique pieces with the original paint finish and countless vintage primitive implements & containers with warmth and beauty. Reusing and repurposing is green design! Our Los Angeles area warehouse is open for you to browse our latest container shipments, antiques and one-of-a-kind items.


About Our Products:

Our classic designs have been crafted from old timber reclaimed from the roof joist or flooring of old buildings. Exposure of this wood to the elements over the years has produced beautiful and weathered surfaces. The old timber is selected for its graining and distinctive characteristics then de-nailed, planed, and cut. After being sanded and custom finished, the result is a finished piece which resembles a genuine antique. By acquiring this piece of old timber furniture, you have eliminated the need to cut a new tree and have acquired a history-laden heirloom that can be passed on to future generations. Our handcrafted products WILL VARY in finish, staining, coloration and sizes from other products you may have seen or received. All solid wood products are subject to shrinkage, warping and seasonal cracks over time and will experience normal seasoning (remember, these were once living trees). In many cases these variances will enhance the beauty of the piece giving it a cherished, heirloom appearance. Variances in wooden finishes, including worn edges, uneven planks, dents, scratches and nicks are considered a natural characteristic of the item’s unique handcrafted charm and beauty.

Accessories are decorative in nature and not for use in the preparation, serving or storage of food or for holding liquids. Linings should be employed for same. Unless specifically warranted for outdoor use, iron and wood products should be sheltered from the elements. Wood products will benefit from waxing every 6-12 months. For additional information and instructions please visit our website, www.oldpinefurnishings.com/maintenance.htm


Terms:

Old Pine Furnishings, Inc. requires you to supply us with a copy of your resale certificate and tax number if you will be reselling the items you purchase. All orders are Proforma regardless of credit history. We accept Visa, MasterCard, and American Express. A 50% non-refundable deposit is required on all orders. A finance charge of 1.5% per month (18% per annum) will be applied to all overdue accounts. All prices listed are subject to change without notice.
Title of merchandise passes to you when the carrier accepts delivery or when you pick up the product yourself. Or if you:

1. Stop payment on a check or credit card.
2. Have insufficient funds in your bank to cover a check (NFS)
3. Have net 30 credit terms.

You agree to the following payment terms and conditions: all invoices will be paid in full upon receipt, or within 30 days of invoice date (if you have had pre-approved 30 day credit terms.) Any invoice not paid in full within the terms of this agreement will be subject to a 1.5% monthly charge of the unpaid balance, not to exceed 18% annually.
If Old Pine Furnishing Corp. retains an attorney or collection agency to recover said funds, the purchasing company shall be liable to Old Pine furnishing Corp. as a consequence of such default; regardless of whether or not the attorney or collection agency files action or suit. A copy of your resale certificate and tax number if you will be reselling the items you purchase must be presented at the time of purchase.


Freight:

All orders are shipped from our warehouse in Glendale, California, and are billed FREIGHT COLLECT. Our freight companies only deliver to commercial docks and actual businesses. Arrangements must be made in advance for residential delivery. You may choose a carrier of preference or you may have us assign one to you. You should note that there may be some very high minimum freight charges that should be considered when ordering single pieces. We prepare our pieces for a "blanket wrap" delivery service. Any additional carton or crating required by your freight company will be added to your invoice. Additional shipping charges may apply.

We will not be responsible for items damaged in shipping. In the unlikely event that a piece arrives damaged, claims must be made with the shipping company upon delivery.


Cancellations and Returns:

If merchandise is defective for any reason other than damage resulting from shipment, the customer must contact Old Pine Furnishing Corp. immediately. No returns will be accepted without prior written authorization. Any exchanges will be made at point of original delivery. Old Pine Furnishing Corp. may elect to authorize repair or make other adjustment in lieu of return. Custom orders are NON-RETURNABLE. All returns are subject to a 25% restocking fee. Cost of returning merchandise is the sole responsibility of the customer.


Shipping Breakage, Loss or Damage:

Merchandise is inspected and carefully packed before leaving our warehouse. It is the purchaser's responsibility to examine merchandise for damage before signing Carrier's Bill of Lading. The Carrier/Delivery Service upon accepting shipment assumes the responsibility for safe delivery. Therefore, claims for merchandise delivered broken or damaged must be reported directly to the Carrier and they will provide you with instructions on how to proceed with the claim. You should always keep all packaging materials to facilitate claim inspection. Delays in reporting damage can result in forfeiting your rights to claim payment from the transport company, so please report any claims immediately. The customer is required to make timely payment regardless of whether or not claim is pending with the shipping company. WE CANNOT ASSUME RESPONSIBILITY FOR MERCHANDISE WHICH IS DAMAGED BY THE CARRIER. YOU SHOULD ALWAYS INSPECT ALL SHIPMENTS UPON ARRIVAL.


Special Orders:

All Special Orders are final. Old Pine Furnishings does not allow for cancellations or returns. A non-refundable 50% deposit is due upon placing of Special Orders with the balances due and payment in full prior to delivery. Completion dates are approximate only, allow additional time for shipping. We are not responsible for delays or errors by third party vendors including shipping. Merchandise not claimed within thirty (30) days from the notification of completion (email, phone, US Mail) is subject to a storage fee of 1% per day. Orders left for more than one hundred twenty (120) days will be considered abandoned by the customer but does prevent Old Pine Furnishings from collecting any and all monies still owing. Old Pine Furnishings will not assume responsibility for items that do not fit into your home or business.


Warranty:

Old Pine Furnishings is responsible for defects in workmanship only and not by any third parties including shippers. Colors, finishes, textures will vary from piece to piece and may vary from those items shown in our catalog or website. Acceptance of our products or establishing an account with Old Pine Furnishings constitutes acknowledgement and acceptance of our policies including the terms and conditions of sale.