TERMS & CONDITIONS

FREIGHT:

All orders are shipped from our warehouse in Glendale, California, and are billed FREIGHT COLLECT. Our freight companies only deliver to commercial docks and actual businesses. There is no residential delivery! You may choose a carrier of preference or you may have us assign one to you. You should note that there may be some very high minimum freight charges that should be considered when ordering single pieces. We prepare our pieces for a "blanket wrap" delivery service. Any additional carton or crafting required by your freight company will be added to your invoice.

We will not be responsible for items damaged in shipping. In the unlikely event that a piece arrives damaged, claims must be made with the shipping company upon delivery.
 

RETURN OF MERCHANDISE:

If merchandise is defective for any reason other than damage resulting from shipment, the customer must contact Old Pine Furnishing Corp. immediately. No returns will be accepted without prior written authorization. Any exchanges will be made at point of original delivery. Old Pine Furnishing Corp. may elect to authorize repair or make other adjustment in lieu of return. Custom orders are NON-RETURNABLE. All returns are subject to a 20% restocking fee.
 

SHIPPING CLAIMS:

Product was inspected by the transport company and us before sending it to you. To the best of our knowledge, it was sent complete and undamaged. Title for this merchandise passes from us to you once the carrier accepts delivery. In signing, you are agreeing to buy the products described in your packing list or freight bill in the condition they were received. You should always inspect all shipments upon arrival!

It is your responsibility to notify the delivering carrier immediately and to file a damage claim with the freight company. You should always keep all packaging materials to facilitate claim inspection. Delays in reporting damage can result in forfeiting your rights to claim payment from the transport company, so please report any claims immediately. The customer is required to make timely payment regardless of whether or not claim is pending with the shipping company.
 

PRICES:

Prices are subject to change without notification, please call our office if you need to verify a price.
 

PAYMENT TERMS AND CONDITIONS:

Title of merchandise passes to you when the carrier accepts delivery or when you pick up the product yourself. Or if you:

1. Stop payment on a check or credit card.
2. Have insufficient funds in your bank to cover a check (NFS)
3. Have net 30 credit terms.

You agree to the following payment terms and conditions: all invoices will be paid in full upon receipt, or within 30 days of invoice date (if you have had pre-approved 30 day credit terms.) Any invoice not paid in full within the terms of this agreement will be subject to a 1.5% monthly charge of the unpaid balance, not to exceed 18% annually.
If Old Pine Furnishing Corp. retains an attorney or collection agency to recover said funds, the purchasing company shall be liable to Old Pine furnishing Corp. as a consequence of such default; regardless of whether or not the attorney or collection agency files action or suit.